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THK Technical Support Site and Online Store Site Have Been Merged into THK Online Services

Thank you for using the THK Technical Support Site and Online Store Site.
Effective June 1, 2026, the Technical Support Site and Online Store Site have been integrated into our new platform: THK Online Services. As part of this transition, we are introducing two membership types to better serve our customers.

1. New Membership Types

◆THK Online Store Member
Access the online store, CAD data (for store products only), and a subset of THK Online Services features.

  • Registration requirements:
    Email address, organization name, full name, and zip code

◆THK Online Services Full Member
Access all current Technical Support Site features, including calculation tools, CAD data, and Online Store Member contents. New information and services will be available as they are released.

  • Registration requirements:
    Organization email address, organization name, full name, and contact information (mailing address, phone number, etc.).
  • Personal email addresses (e.g., gmail.com, yahoo.com) are generally not accepted for Full Member registration. Exceptions may be made if your organization does not have a domain email address — please email marketing@thk.com and include explanation of your circumstances when applying.
  • Applications may be denied due to incomplete information, if the applicant is in a competing or related business, or due to a previously deleted account, per the Terms of Service.
  • All other membership matters are governed by the THK Terms of Service.

Available services and feature comparison chart

Services and Tools Membership type
Full Member Online Store Member
Online Store check check
Catalog/User Manuals check check
SDS (MSDS) Safety Data Sheets check Online store products only
My Page (Favorites) check check
2D/3D CAD check Online store products only
Designer (Formerly Optimal Product Selection Tool) check -
Life Calculator check -
Technical Data check -

* As of early June 2026 (scheduled)
* Availability of specific content may vary even within the same item.

2. For Current Technical Support Site or Online Store Members

If your account meets the requirements above, you can continue using your existing account — simply reset your password.
Password resets are available until December 7, 2026. After that date, you will need to register as a new member.
Important: If your account does not meet the requirements — including use of a personal email address or incomplete registration information — access will be discontinued in early June 2026.

Non-Standard User Application
If your organization does not have a domain email address or you have other extenuating circumstances, you may still apply for access by contacting marketing@thk.com and explaining your situation..

We look forward to continuing to serve you through THK Online Services.

Contact information

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