Support
Inquiries
(Email/Telephone)
PPR sales and technical support will respond to your inquiry about our products.
Inspection and repair
In the event of a product abnormality or malfunction, we will respond to your request for inspection and repair. Please contact us first.
Demo machine rental
When you are considering the purchase of a product, we will be happy to lend you a demo unit. Please contact us with the details you wish to confirm.
On-site visits
(sales and technical)
We can also make an in-person visit to discuss specific projects and provide support for the use of our products.
Technical calculation
(cycle time/transportability)
When you are considering the purchase of a product, we can pre-calculate the feasibility of operation based on the mass and inertia of the conveyed object and its operation pattern.
Experiments
(workpiece pick and place trials)
When you are considering the purchase of a product, we will experiment using actual workpieces, nozzles, etc. to determine whether or not the envisioned operation can be performed.
Sample program
We can provide a sample operation program that matches the actual usage image. Please consult us about connecting to PLC.
Operation training
We will provide an explanation of how to use the products after purchase.
On-site/online support is available.